Fider is an open-source customer feedback platform that helps teams collect, organise, and prioritise feature requests and suggestions.
Paperform connects to Fider directly through Stepper workflows.
Each submission can become a ticket or conversation in Fider, with the details already filled in.
How Fider connects to Paperform
Direct methods run inside your Paperform account. Zapier and Make are there too if your team already uses them.
Run a Stepper workflow when someone submits your form: 13 Fider actions and 1 trigger, included in your Paperform account.
- Open Stepper from your Paperform account and create a workflow.
- Start it with the Paperform “New Submission” trigger and choose your form.
- Add a Fider step, connect your account and map the submission’s answers to its fields.
Fider actions in Stepper
- Create Post
- Update Post
- Respond to Post
- Delete Post
- Add Comment
- Vote on Post
- Create Tag
- Tag a Post
- Untag a Post
- Create User
- +3 more
Fider events that can start a workflow
What your form sends to Fider
For example, with a Stepper workflow the “Create Post” action takes these fields. Map each one to a question
on your form, and every submission fills them in.
| Fider field | Question on your form | Required |
|---|
| Title | Short answer | Yes |
| Description | Long answer | No |
Start from a template
Pick a template, then connect it to Fider. There are 30,000+ in the
templates directory.
Related
More customer support integrations · Customer feedback forms · Feedback templates